The AI-driven future of work needs humans more than ever


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AI will change the definition of work, much like the internet changed it in the 1990s. Change can be scary but, as the past three years have shown us, it can also provide an opportunity to reinvent our work. I believe that the best way for employers and employees to manage the upcoming changes is to adopt a skills first mindset.

This means that employees should think of their job as a set of tasks, rather than a title, and understand that these tasks will change as AI advances. By breaking your job down into tasks that AI will be able to take on, tasks that AI will improve your efficiency and tasks that require unique skills, you are able to identify which skills you need to invest in if you want your job position remain competitive.

The skills needed for many jobs has changed by an astounding amount. Since 2015, 25 percent of the total has been refundedThis number is expected to rise to at least 65 percent by 2030AI is a rapidly developing technology. And it’s not just skills related to AI literacy—people skills are rising in importance. According to our data, professionals believe that problem solving, strategic reasoning, and time-management are the top three skills that will become increasingly important as AI tools are used more frequently in the workplace.

The rise of AI is a boon for employers who are looking to hire and develop talent based on skills. People are learning AI at a rapid pace, with the number AI-skilled individuals now nine times greater than it was in 2016. LinkedIn job posts that mention artificial or generative AI are seeing a surge in views. 17 percent greater application growthIn the last two years, there have been more job postings that mention technology than those without. The leaders that focus on these skills when hiring (rather than just the degree someone has earned or jobs they’ve had) will unlock more potential and be more agile as the way we do work continues to change.

The same is true when it comes to developing talent. We will increasingly see employers become educators, “training to hire” into ever-changing jobs through onboardings, apprenticeships, and academies, as well as “training to promote” into ever-changing roles through upskilling and Tours of DutyThis can lead to new roles and careers for employees. This will be true for both hard skills related AI but also for people skills: Our data shows. 92 percent of US executivesBelieve people skills are more valuable than ever.

2024 will start to usher in a new world of work where people skills—problem solving, empathy, and active listening to name just three—are more core to career success, and people-to-people collaboration is more core to company success. Leaders and employees should view AI as a tool. It doesn’t replace people, it allows them to do their job more effectively, leaving them time to focus on the more valuable—and more human—parts of their jobs. For instance, a software engineer can have AI help with the more routine or repetitive coding that’s regularly required, giving them more time to innovate on new ideas. Or a recruiter can save time and focus on the more strategic parts of the hiring process—like speaking to and building relationships with candidates—by letting AI handle the creation of job postings.

In 2024, leaders and employees will embrace this constantly evolving technology, while also empowering each other. People will align their skill building and continuing education to AI skills and practical people-skills. The result will be a new world of work that’s more human and more fulfilling than ever before.

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